Mater - cyfarfodydd

Test 6

 

 

Cyfarfod: 19/10/2022 - Cabinet (eitem 6.)

6. LLYTHYR BLYNYDDOL OMBWDSMON GWASANAETHAU CYHOEDDUS CYMRU 2021/22 pdf icon PDF 444 KB

Is-adran/Wardiau yr effeithir arnynt:  Pob Un

 

Pwrpas: Y pwrpas yw cyflawni'r disgwyliad gan Ombwdsmon Gwasanaethau Cyhoeddus Cymru bod ei adroddiad yn cael sylw'r Cabinet

 

Awdur: Annette Evans, Rheolwr Cysylltiadau Cwsmeriaid

 

Manylion Cyswllt: annetteevans@monmouthshire.gov.uk

 

Dogfennau ychwanegol:

Penderfyniad:

Cabinet note the content of the Public Sector Ombudsman for Wales (PSOW) annual letter (Appendix 1) and will inform the PSOW of their considerations and any proposed actions.

 

That the authority continues to engage with the PSOW complaints standards work, access training for staff and provide the PSOW with complaints data. We have also fully implemented the PSOW’s model complaints policy.