The Performance Manager presented a report to inform Members’ understanding of the effectiveness of the operation of the authority’s performance management arrangements and identify any areas where they feel action needs to be taken or further information provided.

Questions and comments were invited, as follows:

·         It was noted that there were two “good” opinions, with the remainder categorised as “adequate”, and queried how much work would be involved to improve from adequate to good.  It was explained that services are supported with a framework for improvement.  The framework needs to be applied effectively and consistently to raise to a higher score.  It was commented that Improvement Plans are sometimes submitted late, noting that Cabinet rely on the plans to monitor performance.   It was confirmed that reminders are sent when plans are late.

·         In response to a question, it was confirmed that plans are subject to an appraisal process to evaluate, provide feedback and improve quality.

·         The Chair noted that Self Evaluation processes were considered “adequate”.  It was explained that this year the Future Generations Commission set out a self-assessment process that looks at Future Generations objectives set in 2017/18 and considers how we are working towards them and wellbeing goals.  Since then 2018/19 objectives have been reported upon, and have been changed slightly.  Some of the feedback is ongoing.

It was agreed to note the recommendations.