Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
That Cabinet note the content of the PSOW’s annual letter (Appendix 1) and inform the PSOW of their considerations and any proposed actions by 30 November 2020.
That we engage with the PSOW complaints standards work, access training for staff and provide the PSOW with complaints data.
Publication date: 04/11/2020
Date of decision: 04/11/2020
Decided at meeting: 04/11/2020 - Cabinet
Accompanying Documents: