Agenda item

Performance Report - Quarter 2

Minutes:

Context:

 

To present information on how the Council is performing in 2017/18 against nationally set performance indicators that are under the remit of Strong Communities

Select Committee.

 

Key Issues:

 

The council currently has an established performance framework, this is the way in which we translate our vision - building sustainable and resilient communities – into action and ensure that everyone is pulling in the same direction to deliver real and tangible outcomes. The framework was presented to the Committee in July 2017, further information on the council’s performance framework for members is available on the Council’s intranet, The Hub.

 

Performance data and information is essential to our performance framework to track and evaluate the progress being made. The performance data used comprises a range of nationally set performance frameworks across various services and locally set indicators that services have developed to evaluate their performance.

 

One important nationally set framework used to measure local authority performance is ‘Public Accountability Measures’ set by Data Unit Wales. Appendix 1 contains the performance in quarter 2 2017/18 for the performance indicators that are part of this framework and are under the committee’s remit.

 

The table in Appendix 1 provides trend data for each indicator, the target set, the performance so far in 2017/18 and comments providing further explanation and context of the performance. The indicators are also benchmarked annually compared to other Councils in Wales and the latest quartile ranking from 2016/17 is included, where available and applicable. This quartile ranking was reported to full Council in September 2017 as part of the Stage 2 Improvement Plan 2016/17. Due to the nature of some indicators data is only collated on a six monthly or annual basis. While there are some new indicators included as part of this set which have limited performance data available at this stage.

 

The Council is currently developing a Corporate Plan that will bring together a wide range of evidence, including from the well-being assessment and council’s well-being objectives and statement 2017, to set a clear direction for the Council along with the resources required to deliver it. Once completed the Corporate Plan will form the framework for future performance reporting.

 

This performance report is supplementary to a range of performance reports select committee already receive or have requested as part of their work programme. Some activity measured by the Performance Indicators cross cuts select committee remits.

These indicators are reported to the most relevant committee.

 

Member Scrutiny:

 

Members stressed the need for ease of access for this information.

 

The level of staff absence was a major concern to members of the committee and asked that People Services were invited back to address the committee on this issue.

 

It was asked how often members of staff were officially visited while on long term sick leave.

 

A member asked if agile working added to the levels of stress for members of staff.

 

It was asked if there is a standard holiday allowance for members of staff.

 

 

 

 

Committee’s Conclusion:

 

Members scrutinised the performance of the nationally set indicators to assess progress and seek clarity from those responsible on future activities or whether performance can improve in any areas of concern identified.

 

Particular concerns were raised regarding staff absence due to sickness and felt it imperative that People Services return to the committee to respond to the Committee’s concerns.

 

 

 

 

 

Supporting documents: